Skip to content

How can we help?

Reach us through any channel that works for you, or browse the frequently asked questions below.

⌘K
EmailAnything formal or complex
~24h RESPONSE
TelegramQuick questions to support
FAST REPLY
AI assistantIn Ukrainian 24/7 for signed-in users
INSTANT REPLY

Browse by topic · 6

Frequently asked questions · 5

How long does it take to get a BSN?

Usually 1–4 weeks after the gemeente appointment. Faster in some cities (Utrecht, The Hague), slower in larger ones (Amsterdam). Book the appointment 2–3 weeks in advance.

Can I register as ZZP without a Dutch address?

No. KvK requires a BSN, which requires BRP registration at a real address. Temporary hotel addresses are not accepted.

Is refugee assistance taxable?

Leefgeld (€68/week) is not taxable. For other allowances, check with a lawyer — email support@uadopomoga.eu and we will connect you with our adviser.

How do I delete my data completely?

Go to Settings → Danger zone → "Delete account permanently". All data is removed within 30 days; the email is freed up for a new registration.

Can I use Dopomoga from outside NL?

Yes. The site works from any country. Calculators are NL-oriented, but the rest of the content is useful for refugees in BE, DE, and other EU countries.

All questions →
All systems operationalAPI, web and chat · details on the status page
STATUS PAGE →
No connection. Browsing works, and your form drafts are kept on this device.